Provides 5-Star Customer Service...

  • The following work groups contribute to Building an Organizational Culture of Excellence...
    That Provides 5-Star Customer Service to all Clients


     

    Create and Execute a 5-Star Customer Service Experience/Plan
    Team Leader: Bill Welling and Support Staff Council

    • Consultant Patrick Wiseman will be leading the Professional Development efforts in 2017
    • Support Staff Council representatives revisit the issues of Customer Experience at every council meeting

     

    Community Opinion Survey
    Team Leader: Matt Lentsch

    • Project has been completed in 2016 as part of referenda strategies


    Elementary Parent Survey
    Team Leader: Jennifer Smith

    • Surveys were given to elementary parents at the Parent/Teacher Conferences in October 2016
    • Report results will be given to the School Board on December 13, 2016